Terrible customer care service with new contract.

App**** for a new contract on the 28th of November. Everything was approved and a message was sent that they would call within 72 hours for confirmation before delivery. I called on the 1st, 3rd, 5th and 6th of December to ask why this is holding up, however I'm hitting a stone wall consistently. Vodacom consistently drops the call when contacting their online sales and customer care department. I went to a Vodacom shop, only for them to be getting the run around when they attempt to call Vodacom themselves.

The service just to get the confirmation of the order done is pathetic. Very poor customer service.