Terrible customer care service

<p>Absolute no customer care service. Between customer care / accounts / collections - no one knows who need to handle the call. When you ask for assistance they keep transferring you from one department to another. Not to mention dropped calls inbetween. I cannot believe they actually advertise you can claim back air time for dropped calls when Vodacom is the worst person to call and the call gets dropped. Just because they owe me money!!!!! That is the reason for the bad service</p>