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vleen C
1 reviews | Active since Jan 2013
12 Nov 2025, 08:29
Terrible customer care
I called in on Friday 31 Oct to give month notice of cancellation for my month 2 month fibre line
I was informed i will be called within 72hr to finialise
Up to now, no call But next month invoice has been sent
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Replies (2)
Vodacom's replyOfficial
12 Nov 2025, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2025, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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vleen C's updateReviewer Update
12 Nov 2025, 14:48Thats what i was told 12 days ago….
vC
vleen C's update12 Nov 2025, 14:48
Reviewer Update
Thats what i was told 12 days ago….