Terrible customer call centre

<p>i called vodacom's customer call Centre because I upgraded to the iPhone 7 on launch date yet I have not received the 10GB promotional free data. Called and after probably about 6 ****** menu options get thru to an agent who can't help me with a basic request like this. Instead she transfers me to another department where I have to listen to the worst music and idiot person giving me all types of useless information and pleading with me to stay online after the call to evaluate the service. If I received any service you would've gotten an evaluation. Instead you get a HelloPeter complaint for the whole of SA to see. 5 minutes being kept on hold is long enough but 10 is way too long. Even after ensuring that I made the correct choice during those initial 6 menu options to get to the first agent, she still could not help me with something as basic as loading 10GB's of data onto my phone. Instead I was forced to purchase data bundles due to Vodacom's *********** personnel.</p>