TH
Tevern H

1 reviews | Active since Jun 2025

23 Jun 2025, 11:47

TERRIBLE CUSTOEMR SERVICE.

This company cusyomer service is pathetic!!!!!!!!!!!!!!!!!! As long as they have your personal details access to your banking information they disappear into thin air. we have been waiting for delivery for 2 weeks now without any feedback we have to chase around staff between Vodacom and Skynet. If you guys have no idea what yourll are doing just dont do it. And i bet we will have to pay for the 2 weeks that we waiting for our delivery. i WILL NEVER RECOMEND THESE TWO COMPANIES, STAY AWAY FROM THEM!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply23 Jun 2025, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TH
Tevern H's update24 Jun 2025, 14:31
Reviewer Update
This has nothing to do with a ****, what is a **** is your company. 3 weeks later and still no phones. At this do I even want this contact from yourll. I even see there's new pricing and I better not be charged with old pricing as I still don't have these phones