AS
Alec S
1 reviews | Active since Apr 2015
05 Dec 2018, 09:31
Terrible coverage
I have 3 contracts with Vodacom but have no coverage at Golden Dawn La Mercy, North Coast. If nothing can be done to improve the situation I will cancel all 3 contracts with you without penalties. A very irate soon to be ex Vodacom customer if you cannot sort out this problem
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 Dec 2018, 14:15Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2018, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Dec 2018, 19:23 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query has been escalated to our networks team for further assistance, use reference number ***. Please allow some time for the investigation to be done and feedback will be provided.
We apologize for the inconvenience and service experienced.
Regards
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query has been escalated to our networks team for further assistance, use reference number ***. Please allow some time for the investigation to be done and feedback will be provided.
We apologize for the inconvenience and service experienced.
Regards
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply05 Dec 2018, 19:23
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query has been escalated to our networks team for further assistance, use reference number ***. Please allow some time for the investigation to be done and feedback will be provided.
We apologize for the inconvenience and service experienced.
Regards
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query has been escalated to our networks team for further assistance, use reference number ***. Please allow some time for the investigation to be done and feedback will be provided.
We apologize for the inconvenience and service experienced.
Regards
Vodacom Consumer Website Team.
Best regards,
AS
Alec S's updateReviewer Update
10 Dec 2018, 13:56Still waiting for an agent to contact me
AS
Alec S's update10 Dec 2018, 13:56
Reviewer Update
Still waiting for an agent to contact me
AS
Alec S's updateReviewer Update
07 Feb 2020, 10:59Still waiting. Hellllooooooo there anyone there??????
AS
Alec S's update07 Feb 2020, 10:59
Reviewer Update
Still waiting. Hellllooooooo there anyone there??????