SM
S M
1 reviews | Active since Dec 2025
29 Dec 2025, 19:41
Terrible company that does not care about providing a service
Consistently awful service, customer service that has zero idea about anything, EXTREMELY slow response times, constant lies Technicians claimed they could not work today because of rain, there has been zero rain today, vodacom continues to lie about technicians being on site, day 3 without fibre working. Twice before the fibre has been down for over a month before vodacom bothered to send out techs who solved the issue within about 2 hours each time. Useless company, do not trust
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Dec 2025, 07:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Dec 2025, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
S M's updateReviewer Update
30 Dec 2025, 11:06You are going to fix it today
Unless maybe you want nearly 200 households to cancel and lose you an awful lot of money, we will then spam every single social media post by vodacom, letting absolutely everyone know what terrible terrible service you have, do not give me a copy past response
Unless maybe you want nearly 200 households to cancel and lose you an awful lot of money, we will then spam every single social media post by vodacom, letting absolutely everyone know what terrible terrible service you have, do not give me a copy past response
SM
S M's update30 Dec 2025, 11:06
Reviewer Update
You are going to fix it today
Unless maybe you want nearly 200 households to cancel and lose you an awful lot of money, we will then spam every single social media post by vodacom, letting absolutely everyone know what terrible terrible service you have, do not give me a copy past response
Unless maybe you want nearly 200 households to cancel and lose you an awful lot of money, we will then spam every single social media post by vodacom, letting absolutely everyone know what terrible terrible service you have, do not give me a copy past response