Terrible company... By far the worst

This is the worst company by far the worst company in the whole telephone industry and I had the opportunity to speak to the worst solvers who identified herself as Katlego and she wasted an hour of my life. Transferred to a Manager who I don't think is even a Manager. Why has the standards dropped so low. I'm extremely upset and I call customer service who advise that I won't be able to log a Complaint. I must rather wait for a message that will come after 14 days to log a complaint. The service is a shame. Your customer service is appalling... Your system incorrectly billed me R1400 when I only wanted to pay R650 and I cannot log a complaint. Your app kept saying Payment unsuccessful yet I was debited... Coupled with extremely rude customer service it's a shame