Terrible client service

<p>Me and my husband went to the Vodacom store in Sunny park, Sunnyside on Sunday 28may2017 and there was a consultant there by the name of Naledi. I must say, she is in the wrong field (client service). Her service was as if she is being forced to be there. She showed no interest in what we were saying. She showed no sense of urgency. We seated in that store for 2 hours and 30 minutes for one cellphone contract, while we had all the paper work she needed from us. She added no value. I wanted to get two cellphones , for me and my husband as I saw that there was an offer like that in place. We then informed her that I would like to take two separate contracts because they have more value. She never bothered to explain that if i apply for two, one might l might get declined,until her manager came to tell her to inform us of the disadvantages. She Never bothered to tell us anything about the contract, we kept on asking questions to try and understand the package. She just kept on rubbing her face and giving us a "what-do-you-want" kind of look every time we tried to ask a question. She needs to understand that she is not serving us for free and we don't expect such terrible service. </p>