Terrible cellphone and internet reception

OMW. I really don't know where to start now. I am simply at the end of my tether with Vodacom. Not only is the reception terrible and practically no existent at the hospital where I work but now also at my home. There is poor internet reception and cellphone reception since today. Really! This is so frustrating and unprofessional on the side of vodacom. Why sell contracts when you know ow your reception is terrible and you guys can't sort out network issues? This is now my 3rd hellopeter complaint against Vodacom in 2 weeks. All that Vodacom does is says they will be in touch and don't really get the problem sorted out.