Terrible Call Centre Service

<p>I bought a pre-paid sim card at 5pm on Wednesday evening. Phoned Vodacom call centre on Thursday morning asking them for assistance as it was not yet activated. They told me to wait 24hours, which I duly did and called back round 7pm this evening. I spent 35 minutes on the phone, got transferred to 4 different departments with 2 different direct numbers to call....after being put through the last time and being on hold for a while I decided to contact the number directly just to find they work office hours. Non the less I STILL have not managed to be assisted despite the urgency of the matter needing the sin activated for the security of an elderly. It is most frustrating. </p>