Terrible call centre

<p>I want to re-activate my diverts and apparantly with Vodacom it can only be done via the call centre, not by any other means. You have to call in and you have to sit for hours and wait in the auto queue system. My first two calls today were both dropped as the person on the other side picked up, thus forcing me to phone again and again. Third time I've been holding for the next avaialble consultant now for 45 minutes and still no answer. All this effort to re-activate diverts and still not activated??? Unaccepatble poor service. Please activate all diverts and phone me to confirm.</p>