VN
Videsh N
1 reviews | Active since Nov 2013
01 Jun 2020, 17:05
TERRIBLE CALL CENTER
I called 4 time today and each time i was on hold for no less the 25 minutes that's an hour and 40minutes just to speak to a consultant to cancel a contract.. It feel as though Vodacom asks their consultants to hang up the calls on customers... this service sucks I've been a customer since 1997 but i will be switch providers as soon as i can...
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Vodacom's replyOfficial
02 Jun 2020, 07:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team