1 reviews | Active since Mar 2013
Terrible Attitude
Terrible attitude from Vodacom shop Alberton Mall is what I experienced on Saturday the 9th May around 10h00. Went in the store to find out what the process is to get my gear 2 fixed. After explaining myself to little punk for a consultant called Colin. Kept me calling me Mfethu. This thing couldnt even realise that I'm not his age group for hin ti be addressing me in such a condescending manner. That is apaulling that we have to meet with such outright disregard for customers and being made to feel that you are being done a favour. I laid a complain in the store and tje manner in which it was dealt like no big deal. Store manager was not there 2nd in charge referred me to some complaints machine and I lodged the complain there and asked how long is the turnaround 24hrs I am told. Still waiting... I actually wanted to upgrade as well all my gadgets I bought from this store. This is the vodacom shop store next to woolworths
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Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
