TERRIBLE ASSISTANCE

<p>I recently purchased a contract with a vodacom power tab 10. </p> <p>I am trying to get ahold of a technical support team to assist me with a query and they have been of no assistance. </p> <p> </p> <p>I visit the vodacom shop in Durban, and they are clueless on what i require. The worse thing is to walk out of a shop dissatisfied. I purchased an item, i need help with one of the features (users), this comes standard with the android software but i cant pick it up on the device, yet noone can assist. </p> <p> </p> <p>Its ridiculous. they should work on providing better support to clients. with employees who know everything about the industry that they are in. </p> <p> </p> <p>How disgusting is it that a lay person like myself knows more about the topic that the tech guy working in the store! awful experience,and terrible way to begin my new relationship with vodacom. </p>