WS
Wendy S
1 reviews | Active since Mar 2020
08 Apr 2020, 12:46
Terrible, appalling , disgusting service from Vodacom the Glen.
I am writing this review for the 2nd time. The 1st review I wrote on the 25th of March regarding Vodacom The Glen has not been resolved ,and to this day no one from Vodacom has contacted me . I received an email on the 31st of March from Vodacom that someone will contact me but to this day no one did.
I cannot believe that such a huge company like Vodacom can actually have such employees and such terrible service even after a complaint. I am still waiting for my complaint to be resolved or maybe I need to escalate this further until someone actually takes me seriously.
I am using 2 numbers, *** and ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Apr 2020, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2020, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
