WS
Wendy S

1 reviews | Active since Mar 2020

08 Apr 2020, 12:46

Terrible, appalling , disgusting service from Vodacom the Glen.

I am writing this review for the 2nd time. The 1st review I wrote on the 25th of March regarding Vodacom The Glen has not been resolved ,and to this day no one from Vodacom has contacted me . I received an email on the 31st of March from Vodacom that someone will contact me but to this day no one did.

I cannot believe that such a huge company like Vodacom can actually have such employees and such terrible service even after a complaint. I am still waiting for my complaint to be resolved or maybe I need to escalate this further until someone actually takes me seriously.

I am using 2 numbers, *** and ***

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2020, 14:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team