BR
Brinalda R

1 reviews | Active since Jul 2017

14 Jul 2017, 19:12

Terrible and low standard service

<p>Vodacom is getting more and more frustrating whether prepaid or contract as soon as you have airtime you make a call check your balance its fine to your suprise the next day all your airtime is gone and its getting really annoying to a point that I want to change provider because this has been an ongoing issue with many Vodacom customers</p>

0
Replies (2)
Vodacom
Vodacom's reply15 Jul 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jul 2017, 09:34
Official

As per our conversation, your problem has been resolved.

Kind Regards

Dane Larson