1 reviews | Active since May 2016

12 Oct 2016, 13:22

Terrible and Depressing Online Service

<p>I've been on the phone for more than an hour now trying to understand exactly what's going on with my online application. I've been transferred all over their departments just to get simple answers. This is byfar the most depressing experience I've had with Vodacom. </p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 15:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team