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Peter M
1 reviews | Active since Dec 2010
04 Jun 2020, 09:04
Terrible and Complex connectivity in my house
I have a data contact with vodacom and cellphone contract , since December my data connectivity in my house and complex has been more that terrible, i have to reboot my ****le 30 times a day.
But as soon as i step out out my house and complex everything works. i called vodacom may times with no help, i even communicated with the on twitter but no luck.
other networks are working in my house except vodacom. what should one do if not getting any help.
Complex name : Horn-Bill crest in Orchards, akasia 0201
Un-Happy vodacom client
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Jun 2020, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2020, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Peter M's updateReviewer Update
05 Jun 2020, 13:14My issue is not resolved, i just got an SMS saying my query has been resolved.
ITS NOT RESOLVED
ITS NOT RESOLVED
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Peter M's update05 Jun 2020, 13:14
Reviewer Update
My issue is not resolved, i just got an SMS saying my query has been resolved.
ITS NOT RESOLVED
ITS NOT RESOLVED
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Peter M's updateReviewer Update
08 Jun 2020, 15:40No thats not true.. This was your sms :
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Peter M's update08 Jun 2020, 15:40
Reviewer Update
No thats not true.. This was your sms :
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Peter M's updateReviewer Update
08 Jun 2020, 15:43Thats not true this was your sms
Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number *** has been closed. We value your continues support as Loyal Vodacom Customer
And does the towers only affect our complex? Even now i was outside the complex it worked fine, but as soon as i step it it starts acting up.. And your towers have been down past 7 months?????
Please de take up serious
Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number *** has been closed. We value your continues support as Loyal Vodacom Customer
And does the towers only affect our complex? Even now i was outside the complex it worked fine, but as soon as i step it it starts acting up.. And your towers have been down past 7 months?????
Please de take up serious
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Peter M's update08 Jun 2020, 15:43
Reviewer Update
Thats not true this was your sms
Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number *** has been closed. We value your continues support as Loyal Vodacom Customer
And does the towers only affect our complex? Even now i was outside the complex it worked fine, but as soon as i step it it starts acting up.. And your towers have been down past 7 months?????
Please de take up serious
Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number *** has been closed. We value your continues support as Loyal Vodacom Customer
And does the towers only affect our complex? Even now i was outside the complex it worked fine, but as soon as i step it it starts acting up.. And your towers have been down past 7 months?????
Please de take up serious