Terrible after sales service

Terrible service from call centre

Trying to cancel your contract is a nightmare, yet they try to offer you deals to remain a customer

Called the call centre 4 times, told to wait due to high call volumes, wait for 8 to 10 minutes and call automatically cuts off twice

Then i call again and route to a different Department in hope someone can help me and then im told i will be transferred...which i hold on for 20 minutes amd again get cut off

Im constantly being called with offers from Vodacom and being called a VIP client yet this is theyl way we treated when we try to obey their policy to cancel a contract

Really bad service...very disappointing