LK
Linda K
1 reviews | Active since Dec 2017
20 Jul 2022, 13:45
Terrible After Sales Service
I have spoken to 4 different people over 3 different phone calls. Information has been inconsistent and the last two operators I dealt with were unhelpful, ill-informed about their own system and failed to assist me at all. Mohale Pholo even hung up on me after I pointed out that he was telling me the same thing over and over without answering my question.
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Replies (1)Vodacom's replyOfficial
20 Jul 2022, 14:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jul 2022, 14:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
