Terrible after purchase service.

Made an online purchase of a device. 3 Days and order is still in processing. Have spend 80+ Minutes on calls with customer service in last 2 day. Tried to contact customer care number provided on page ***4. Explained my issue to them, got transferred me regular customer care, who transferred me to after sales customer care, who transferred me to regular customer care, who then transferred me to online customer care again. AND THE CYCLE JUST REPEATS. Every department tells me they cant help me as its a once off purchase and not a contract device.

Have sent emails to *** as instructed by online customer care agent, where i requested a call back as instructed. NO CALL BACK or question asking what my issue is but rather an email from Lennon Samduth telling me to contact customer care. Which i tried AGAIN and the transferring starts all over again. Still no closer to figuring out what is happening to my order.