MR
Muhammed R
1 reviews | Active since Feb 2022
15 Mar 2022, 18:22
Terrible
I am waiting for over a month for my cancellation request just to get resolved. I took me multiple request to get it cancelled and few dozens call just to find out the status. All they can say is that it is pending. Terrible customer service
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Vodacom's replyOfficial
15 Mar 2022, 19:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2022, 19:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team