Terrible Accounts department

I have honestly had it with Vodacom and their services. I feel like they don't give their staff proper training because you will call and be told that everything is all okay only to find out that nothing has been really done on your account and you will still have the same problem on your account if not worse. I cancelled debit orders off my account because Vodacom messed it up for some reason, they missed debiting for a couple of months, that's why I CANCELLED IT!, and guess what?? that was not done and the debiting kept on bouncing from my account, meanwhile I've been paying the account via the bank I feel like we are being ********** for being loyal customers. Vodacom honestly doesn't care about their clients because they have a big base already so the disappearance of a couple of their disappointed clients is not even a drop in the ocean. When my contract ends, I'm done.

Please don't try to contact me saying that you will fix this, I know you won't. I just had to say my part.