Terrible

Terrible experience with the entire online sales/after sales departments. Purchased a new device online 2 weeks ago, made the "mistake" of changing the delivery address and haven't had an iota of help from Vodacom since.

We have been waiting for 6 days( Vodacom says TAT is 24-72hours), still no phone. I have spoken to 3 different advisors today and not 1 was able to help or bothered calling back. I was told on Friday a manager would call me, still hasnt happend.

All of this back and forth at the expense of my time only to find out this morning thay RAM cancelled the delivery and sent it back to Vodacom and NOT ONE advisor has managed to tell me this. Absolutely pathetic

Call ***-1