KH
Khaliel H
1 reviews | Active since Oct 2016
18 Jun 2019, 18:26
Terrible
They cannot even give me a ITC within 24hours and bad service by manager Kurt Smith at Tygervalley and Kyle who walked pass me and helped someone else.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Jun 2019, 18:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2019, 18:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
KH
Khaliel H's updateReviewer Update
18 Jun 2019, 19:52Sorry to say but your staff are the worst. I want a proper apology.
KH
Khaliel H's update18 Jun 2019, 19:52
Reviewer Update
Sorry to say but your staff are the worst. I want a proper apology.
Vodacom's replyOfficial
21 Jun 2019, 08:07 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Please note that your issue was escalated to the store management team to address your complaint.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Please note that your issue was escalated to the store management team to address your complaint.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply21 Jun 2019, 08:07
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Please note that your issue was escalated to the store management team to address your complaint.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Please note that your issue was escalated to the store management team to address your complaint.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,