II
Ighsaan I
1 reviews | Active since Sept 2017
09 Feb 2022, 09:36
Terreble service
I did a review on the 18th of January 2022, a consultant called me back the following day... Voiced all my concerns... I was promised some resolution... It's the 9th of February 2022, no callback to keep me in the loop and I checked on the vodacom app.... Seems like nothing was changed.... Is there anyone at Vodacom willing to assist me?????????? Been 1 long nightmare....
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Vodacom's replyOfficial
09 Feb 2022, 18:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 18:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team