TERRBILE SERVICE AS USUAL

Good day

I would just like to inform you that your service is a disgrace. I will post in every site regarding your services.

The issue currently at hand is regarding my account. Is the invoice was +-2000 and something. Which needed to be paid on the 30 January 2019. I never paid that amount because the invoice I received was for 1661. So I was in the area. I paid an extra 360.25 as requested now I’m in the areas of 9.00. You don’t tell the customer to pay 360.25 when the areas amount is actually 369.00 you guys sort it out and pay it out of your own pockets. ITS A JOKE CUTTING A LINE FOR AND AMOUNT OF 9.00. YOU GUYS NEED EVERY PENNY. SO SO PROFESSIONAL??????????WHAT EVER IS SAID TO BE OUTSTANDING OR A PRICE GIVEN VERBALLY IS WHAT THE CUSTOMER IS ENTITLED TO EVEN IF YOU GAVE THEM THE WRONG PRICE. OR WHAT IS OUTSTANDING

MY UPGRADE IS DUE NEXT YEAR JUNE. AND I REQUEST MY ACCOUNT BE TERMINATED AS YOUR SERVICE IS SO BAD AND AN ISSUE CAN NEVER BE RESOLVED EVER!!!! I HAVE BEEN A CUSTOMER FOR MORE THAN 15 YEARS!!I I WILL NOT BE LIABLE FOR EXTRA CHARGES BY CANCELLING MY CONTRACT. YOU GUYS CAN HAVE YOUR DEVICE BACK NO PROBLEM AT ALL,TO COVER WHATEVER IS OUTSTANDING AND YOU MAKE YOUR OWN PLAN. TO SORT OUT THE CANCELATION AS I WILL MOVE TO ANOTHER NETWORK AS FOR MY ENTIRE FAMILY!!

I DO NOT WANT A CUSTOMER CARE AGENT TO HANDLE THIS ONLY A MANAGER OR SOMEONE HIGHER UP.

ILL PROBABALY GET NO RESPONSE AS YOUR SERVICE IS JUST AS BAD AS YOUR COMMUNICATION