Termination of Fibre WiFi services

Item: Vodacom
Rating: 1
Author: Sammyfish S

Hi, Due to financial difficulties, we had to sell our house in Selection Park in April 2023. The house has unlimited fibre WiFi since 2019. During the sale, the owner had promised to take over the WiFi contract. Unfortunately, they have back-tracked saying they have their own Telkom WiFi etc.

Therefore, we are asking Vodacom to terminate my Fibre WiFi services in peace as of 30th April 2023. We are still reliable & loyal customers over the years with 6 Vodacom contracts & 2 Fibre WiFi contracts. Tnx you

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 May 2023, 07:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 May 2023, 07:36

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Sammyfish S's updateReviewer Update

05 May 2023, 11:12

Hi, please terminate all contract covers on all my contracts as I do not need them. Thank you

Sammyfish S's update05 May 2023, 11:12

Reviewer Update

Hi, please terminate all contract covers on all my contracts as I do not need them. Thank you