1 reviews | Active since Aug 2015
Termination of Contracts is Impossible
Between October 2022 - November 2022, I contacted Vodacom approximately 4 times trying to terminate contracts that were due for upgrades. I was informed it's easier to do a sim only upgrade (as I might need a new phone in case of an accident) and that a sim only upgrade can be terminated with only 1 month notice (the contract term will not apply) well, what a load of bull****!! Today, I contact Vodacom, spoke to a lady named Fabia, she now tells me a completely different story, suddenly, sim only upgrades cannot be terminated. ***!! I am angry beyond words, Vodacom can check my number and go LISTEN to all the recorded calls. They will NOT receive payment end March 2023 until this issue is resolved. I do not care what they do, sort out your lying, dishonest asshole staff at cancellations, terminate the contracts I want to terminate with the one month notice as I was initially informed about, then I will pay the account which is due end March. You do not even deserve a 1-star rating
What pathetic service, guess when you realized you *****ed up you keep quiet hey Vodacom??
What pathetic service, guess when you realized you *****ed up you keep quiet hey Vodacom??
