Terible Service from Vodacom!!!

I am very unhappy with the service I received form Vodacom over the past 2 months. I have a business and need to use mobile data toe work as all the landlines has been ****** in the area that I live and there is no other option available.

I app**** for a contract that was advertised in the Vodacom booklet on the 12th of July 2019 and they just could not give me the price that was advertised. They told me that all the other clients that app**** for this deal is paying more without their knowledge and that I am the first person that noticed that the pricing is wrong.

I have been endlessly trying to get a data contract for my business with no luck. I have to follow up on what is happening and get no feedback from Vodacom. I have spoken to numerous managers and they don't get back to me.

On the 23rd of August after I had to buy data bundles on my phone to enable me to work and had no feedback at all I phone the Vodacom Shop in Key West to try and find out if anything has happened jet. The manager said that they have activated a different deal and that I should be sorted out now.

I tried to use the new sim card in my router with no luck. It keep on telling me that it is not registered on the network. I phoned client care and they said they cant help me and that there is no option to complain I have to go to the shop. I phoned the shop and spoke to the manager again and he ensured me that it will be sorted out as soon as possible and that it must me registered on the network.

It is now the 26th of August and I tried to phone the manager again on the 2 cell numbers provided to me but got no answer. I phone the land line of the shop and they told me that the manager is busy with a customer and the I will have to phone back later. I asked them why I am not getting service and they simply said that I should wait my turn.

I have been waiting for over a month and if I had other options I would have cancelled all contract with Vodacom... This is sick and I am sure that I am not the only client with problems with bad service from Vodacom....