IS
Itumeleng S

1 reviews | Active since Feb 2015

06 Oct 2017, 09:30

TELLING ME WHATZAPP USES 1GIG IN TWO WEEKS, THATS MY PREVIOUS RESPONCE ON MY REVIEW

Hello Peter

I need to ask if I can escalate a matter beyond because , I wrote to Vodacom and they quick to dismiss me with excuses that don't even hold water. I have pictures and everything in hand and am not using my data for anything in this phone either than whatzapp. I have two phones and this one seems to be more expensive, my last review was not well attended to. been a Vodacom customer for as long as I can remember and them being a big company gives them no right to excuse us as clients complaining. one word can spread on social media and I can show proof and warn others because this is day light *******.

A not giving up on my data. I paid for it, it wasn't given to me and I want it bac****!

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team