Tell Me Once And For All What Do I Need

Please can you assist me , i am trying to transfer my cell phone number out of my ex wife's Vodacom Account into my fiancees existing Vodacom account , each time i go into a Vodacom Store taking with me the documentation as called for by a previous store , i am asked for additional documentation. Please can you tell me exactly what documentation is required as this process seems to differ from store to store. There is no consistency which is extremely frustrating . Thank you