TELKOM
I was contacted more than 3 months ago and asked if I wanted to change my pay as you go fixed landline to a cordless system, to which I agreed. Well I have had the phone for months and despite being at the Telkom shop 7 times at Hillcrest corner KZN the phone is still not working. At this stage I have left the phone there with Pearl and told her I will only pick it up once it is activated, and if not I dont want it. I have further wriiten two emails to the email address which I was given by Telkom and no one has the decency to actually reply. I think disgusting service and doesn't deserve even one star . Regards, Doug Linden. ***)
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Replies (1)Vodacom's replyOfficial
22 Oct 2019, 08:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
