CR
Chantelle R
1 reviews | Active since Apr 2018
08 Apr 2024, 12:48
Teleurgesteld vodacom
Hoekom is dit dat net sekere kliënte by vodacom spesiale dien kry, maar die wat vir jare meer as 7jaar plus by hulle is kry nie behoorlike diens nie. Regtig teleurgesteld, kan nie downgrade nie sonder om n penalty te betaal nie.
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Vodacom's replyOfficial
08 Apr 2024, 14:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Apr 2024, 13:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note our records shows you have been in contact with Vodacom on the 08-04-2024 and was advised correctly with regards to your query. Regards, Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2024, 13:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note our records shows you have been in contact with Vodacom on the 08-04-2024 and was advised correctly with regards to your query. Regards, Consumer Website Team
Best regards,