LP
Louis P

1 reviews | Active since Feb 2011

02 Sept 2020, 15:46

Telesales smoke and mirrors

To whom it may concern,

In July 2020 I was called by one of your sales agents with the option of renewing my contract and getting two new Hisense Infinity phones (H40 Lite Black and H40 Black) on the My Gig20 MBB Month contract, which I now regret agreeing to.

At the time I agreed to accept the contract on the terms that I get to have the 20Gig package on my old cell number, which according to the sales person was no problem.

I am now left with no data on my phone.

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2020, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team