BH
Bronwen H
1 reviews | Active since Sept 2014
20 Jun 2015, 12:24
Telesales Operator put the phone down on me
I received an unsolicited sales call from Vodacom this morning, when I stated that I was not prepared to entertain telesales calls from Vodacom due to previous extremely poor service, she accused me of screaming at her and then put the phone down on me. I have been unhappy with Vodacom and their service for a while now and with the unilateral tariff increase in the middle of my contract together with this morning's experience I will not be renewing any of the three current contracts in my name but will be moving to another service provider when the contracts come to an end this year.
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Replies (1)Vodacom's replyOfficial
01 Jul 2015, 11:54Hello Bronwen Harty,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note, all attempts made to contact with was unsuccessful.
Kindly respond to my email with a convenient time to contact you to assist with your query.
Regards
Kulsoem
Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note, all attempts made to contact with was unsuccessful.
Kindly respond to my email with a convenient time to contact you to assist with your query.
Regards
Kulsoem
Consumer Website Team
Vodacom's reply01 Jul 2015, 11:54
Official
Hello Bronwen Harty,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note, all attempts made to contact with was unsuccessful.
Kindly respond to my email with a convenient time to contact you to assist with your query.
Regards
Kulsoem
Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note, all attempts made to contact with was unsuccessful.
Kindly respond to my email with a convenient time to contact you to assist with your query.
Regards
Kulsoem
Consumer Website Team
