LA
Layla A

1 reviews | Active since Oct 2015

13 Jul 2017, 09:49

Telesales

<p>I received a call early this morning from a telesale agent trying to sell me a R99 package deal from vodcom.</p> <p> </p> <p>I must say i am disgusted in the manner which she spoke to me when i questioned her about more details on this deal. I wish i had got her name to report her, This is unacceptable customer service!</p>

0
Replies (2)
Vodacom
Vodacom's reply13 Jul 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 Jul 2017, 14:54
Official

Dear Layla

Please be advised that feedback has been provided to you via email.

Regards,

RJ

Best regards,