MP
Marie P
1 reviews | Active since Oct 2020
11 Jan 2023, 13:12
Telephonic contracts with Vodacom is a no-no
Funny how everytime you upgrade telephonic Aly you receive a totally different contract than the one you entered into. Then you spend hours and days on the phone trying to get Vodacom to correct it. It is escalated all the time and you have to phone again to find out what the progress is. This is the 2nd time. Don't think you can cancel a contract like that. You can't. Moral of the story is do not contract telephonic ally!!!
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Replies (1)Vodacom's replyOfficial
11 Jan 2023, 14:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
