CGAD
Clalucia Gletes Alulida Dyove

1 reviews | Active since Jul 2022

02 Aug 2022, 11:20

Telephone contract

How am i receiving this message all the time to review vodacom, yet they have not contacted me since last month I put a complaint, For how long will I be seeking for help, no one seems to care

Just last month is completely 5 month paying for the phone that vodacom have not delivered yet,

They promised to contact me which is a lie no one will contact me ever,,

But if I was failing to pay for only one month am sure they would have black mailed me already, is this fair??

I will never recommend anyone to vodacom..

This is ******* from innocent people

0
Replies (3)
Vodacom
Vodacom's reply02 Aug 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

CGAD
Clalucia Gletes Alulida Dyove's update02 Aug 2022, 12:18
Reviewer Update
Since when am I waiting for someone to contact me
I Always receive the same reply but vodacom never contacted me since last month I have put up a request,

This is ******* for innocent people
Vodacom
Vodacom's reply02 Aug 2022, 12:48
Official
Good day  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.  We apologize for the inconvenience and appreciate your patience.  Vodacom Consumer Website Team

Best regards,