MJ
Matthew J

1 reviews | Active since Jun 2013

16 Feb 2017, 14:44

Telemarketing Cold Call Harrassment

<p>I keep getting calls from ********** , that I've found out is an automatic Vodacom telesales number.</p> <p>Countless people having the same problem: https://za.shouldianswer.net/phone-number/ ********** 779</p> <p> </p> <p>Ive had to block the number and it calls me any time of the day, night, and even after f%#kn midnight. But just the notification that you still call me ****es me off, an it's pretty much herassment. </p> <p> </p> <p>I'm about ready to cancel my contract with Vodacom just for this reason. </p>

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2017, 15:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MJ
Matthew J's update20 Feb 2017, 09:13
Reviewer Update

Hey, thanks for the reply.

But I'm still getting daily calls from this number. I haven't been contacted by anyone else from Vodacom to get my details removed from your sales database either, so I'm not sure how you'd know what details to remove.

Regards,

Matthew