Tele-Sales/Marketing Rep **** to Me

A Vodacom marketing person called me to offer me an upgrade on my current contract, the new contract according to her would cost approximately R80-R100 LESS than my current contract at R315.73 at pm. It would also retain all the features of my current contract such as 50 minutes of any network call time, one number, CLIP, SIM Insurance, include a free Vodacom tablet and have 70GB monthly data as opposed to my current 20GB.

This is not what I was billed for in February, the contract Vodacom has now put me on costs R299.74 - a paltry R15.99 less. It also only has 70GB of data, no 50 mins call time. I received the tablet, which is totally irrelevant to my needs. I only accepted the upgrade because the rep repeatedly confimred I would not be losing anything on the upgrade. She blatantly **** to me and put me on a contract that was not what she told me I'd be on. This is totally unacceptable to me. Instead of a satisfied customer, Vodacom's actions have no created someone who is actively hostile to them.