Technician on route for days to come...

Vodacom has let us down now more than once, running a business on their internet services is strongly advised against. We report our internet issues to Vodacom on the 4th of October already. Struggling to little to no internet. While they keep placing the blame on loadshedding. There has been no loadshedding for the last 4 days and we still do not have any connection that works, our router is down and a technician has apparently been dispatched days ago. I'm guessing they have far to travel as every time you call, it is just escalated.

Pathetic service and will be cancelling upon our first opportunity.