Technical non-existent

<p>my data number is *** and I have been battling to get my apn unrestricted and have have contact with Billy at the shop as well as a Kim person and some *********** person who can't read by name Candice per email from vodacom, sending me an apn unrestricting form which I have filled in a month ago by the shop with billy and got a reply saying it's activated (IT'S NOT) and then after a sarcastic reply she asked me for my contact number even though it is splashed over my mail in my signature, please get people in the back office or helpdesk that can read, help me please in this totally uns****ed country????</p>