AN
Andre N

1 reviews | Active since Sept 2015

13 Apr 2017, 09:23

Technical issues for over a month

<p>I have 3 contracts with Vodacom, one of which is a Data contract. Whenever I log into my account to view my balances the Data Contract keeps telling me there are techinical issues. This has been like this for over a month and every time I phone in I get promised that it will be resolved and that someone will phone me back and it just never happens. Please sort this out as I need to be able to view how much Data I have left.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 09:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,