Technical issues always

Item: Vodacom
Rating: 1
Author: Akhona M

Im tired of Vodacom and always having technical issues -I purchased airtime via Masterpass on the 14 August ( R10 , R10, R8 ) 15 August (R5) and now again i just purchased 1 gig for R19 via masterpass and none of these were credited and all I get is that there is some technical issues -please investigate this as its getting quite annoying now .

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Aug 2021, 11:26

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Aug 2021, 11:26

Official

Best regards,

Vodacom's replyOfficial

24 Aug 2021, 13:49

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply24 Aug 2021, 13:49

Official

Best regards,

Technical issues always

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