MM
Meg M

1 reviews | Active since Mar 2009

30 Sept 2015, 07:59

Technical difficulty will cause you more costs

LOVE LOVE LOVE VODACOM.....NOT! When vodacom's technical difficulty costs your company money and they are unable to assist in any further manner until the situation has been sorted out.<br> How many people know that when you buy Data online it is cheaper than using *111# or SMS to 100? So due to your technical difficulty we are expected to pay more?? Think again VODACOM. <br> I guess VODACOM are going to become a new customer to my business as they are for sure going to be charged for the loss of income to my company for their technical difficulty.

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Replies (1)
Vodacom
Vodacom's reply30 Sept 2015, 08:46
Official
Hello cross001,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team