SF
Shawn F
1 reviews | Active since Oct 2015
18 Oct 2015, 09:06
Technical Difficulties!!!
I have four cellular contracts with Vodacom. I have not been able to buy data bundles online from My Vodacom for more than a month now. I have reported the problem to the call center four weeks ago and the consultant told me at the time that technicians have been working on the problem for more than three weeks already. Till today I can still not use this service. This is incompetence at the highest level. Vodacom must please advise if they will ever be able to resolve this matter or not so that I can move my contracts to an alternative service provider.
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Vodacom's replyOfficial
18 Oct 2015, 10:01Hello Shawn Flusk,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply18 Oct 2015, 10:01
Official
Hello Shawn Flusk,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,