Team Leader who states not her problem id staff don't keep up to date

I do not feel that they even merit a star a they are worse than terrible. Their service is non existent. The staff do not treat you like a client but a nuisance. I have been phoning them for three month about my issue and each time I receive a different answer. I then spoke to a team leader and asked if the information she is giving me is feed down to her staff answering calls. She stated she e-mails them and if they don't read them not her problem. No wonder Vodacom is such a mess because if that is how a leader works how does the normal staff work with such a role model

IF YOU NEED ANY SERVICE DONT GO THROUGH VODACOM