TCF NON EXISTENT!!!

Account number: I ********** -3 Invoice number:H3-7Q590 Account holder: L Pottier

The above information refers to my complaint.I recently took a new contract with Vodacom,everything was finalised around the 24/25th of February.

When I received my March invoice I was shocked to discover that I had been billed the monthly data charge for the 2Gigs for February?There was barely a week left in the month,why was I charged the full amount instead of the pro rata?Why did the consultant who assisted me with opening the contract NOT advise or give me the option to rather begin the contract on the 1st to avoid this?How is this treating customers fairly,its ****************!!!You charge for a full month and I use the service for less than 5 days.

Kindly investigate this matter urgently and refund all overcharged monies into my cheque account.Do not credit my vodacom account.

I look forward to a speedy resolution.

Regards, Lionel